Upcoming Public Training

This course will run over two days. All courses are presented online (AEST) Whether you are an HR professional, manager or compliance officer, you may need to conduct an in-house workplace investigation in the future, or already have conducted one. This practical course gives you the knowledge and skills needed to conduct an effective, fair

What is a complaint? How do I tell whether it is serious or not? How do I manage the complainants expectations? The earlier a complaint is recognised and assessed, the faster it will be resolved. Learn to draw the line between office gossip and a genuine complaint quickly and effectively, including all of the steps

This course will run over two days. All courses are presented online (AEST) Whether you are an HR professional, manager or compliance officer, you may need to conduct an in-house workplace investigation in the future, or already have conducted one. This practical course gives you the knowledge and skills needed to conduct an effective, fair

Clear and precise allegations form the foundation for an effective and procedurally fair workplace investigation. Allegation flaws are common and hard to fix once an investigation is underway. Discover: – What a procedurally fair allegation looks like – What should and should never be included in allegations – How to interview a complainant when drafting

This course will run over two days. All courses are presented online (AEST) Whether you are an HR professional, manager or compliance officer, you may need to conduct an in-house workplace investigation in the future, or already have conducted one. This practical course gives you the knowledge and skills needed to conduct an effective, fair

Understanding how to identify relevant evidence and how to assess and weigh the evidence is a crucial workplace investigator skill. In this masterclass you will learn: – about the different categories of evidence available to a workplace investigator – how to identify whether the evidence is direct, corroborative, hearsay or similar fact – Learn the