Workplace HR Consulting
Wise, practical and strategic HR advice in times of change and conflict
Human resources professionals and line managers deal with some of the most difficult, complex and sensitive issues in managing the business – the people factor. Confidentiality considerations can prevent any discussion with colleagues, but sometimes you need HR advice and someone has experience in workplace relations, conflict resolution and complaints, to talk through the thorny issues.
Worklogic provides wise and practical HR advice to leaders and managers, particularly at times of change and conflict.
Our Approach
Worklogic consultants have spent decades guiding managers through the messiest, most complicated issues in the workplace. Drawing on years of experience in conflict resolution, business management, legal practice and workplace relations consulting, we can support you to handle the most intractable issues.
We listen to the issues you are grappling with, and provide mentoring, advice, coaching and referrals.
We provide calm, reasoned and sensible guidance. We explain and discuss the options, and talk through with you the pros and cons, risks and opportunities, so you can get your team back to business.
Workplace Consulting – Dysfunctional Teams
Worklogic is often brought into the workplace to explore concerns and risks, and to address workplace-wide problems. The combination of workplace experience, creative thinking, legal and risk training, and practical focus gives us a unique perspective. Worklogic’s consultants are highly skilled researchers, problem-solvers and on-the-ground aides to senior executives and in-house counsel. We take a sophisticated and practical approach to strategic and operational projects in corporate ethics and workplace behaviour.
Worklogic has recently been entrusted with the following projects:
- Worklogic assisted a large employer to address major dysfunction in a team (including gossiping, disrespect of the line manager and undermining change initiatives). We developed coaching for the line manager, training for the team around values and behavioural expectations at work, and a follow-up process to ensure that the new standards were consistently applied and reinforced.
- A division of a major tertiary institution had suffered repeated turnover in a particular role, problems with staff morale and apparent confusion over strategy and deliverables. After interviewing staff at all levels, we recommended a minor restructure, review of reporting lines, coaching (and likely exit) of one executive and a clarification of purpose and accountability for all. The client reported a significant improvement after 2 months, and the division is stable and performing two years later.
- Developing and running a Culture Change Program – Focusing on flexible work practices and employee retention, Worklogic worked with a major international manufacturer to improve the cohesion and equity in the workplace, with flow-on benefits in productivity, team effectiveness and morale.
- Focus Group Facilitation – A workgroup was developing a malicious and divisive culture. Left unchecked, the business expected the workgroup to implode with bullying complaints and resignations. In a series of workshops developed around the company’s Code of Conduct, Worklogic worked with the employees to explore the reasons for disharmony and define new ground rules for working together.
- Complaints-Handling Review – In response to a formal direction from a government regulator, Worklogic was engaged to undertake a qualitative and quantitative review of an organisation’s complaint files over the past 5 years, and to formulate recommendations for process improvement.
Case Management – Individual Employees
Worklogic has recently provided HR advice and supported managers to handle these complex cases.
- An individual employee with possible psychiatric problems was posing health and safety risks to his colleagues. A poor performer, the employee had accused colleagues of harassment and lodged a WorkCover claim. Working alongside the organisation’s lawyers, we developed a plan for responding to the employee’s complaints, improving his performance and behaviour at work, and protecting the wellbeing of the team.
- Senior managers struggled to control a rogue employee who was potentially involved in fraudulent warranty claims, rorting the commissions system, and encouraging other staff to disobey company procedures. Worklogic coached the managers behind the scenes, created a script for the performance management and misconduct discussion, and negotiated with the union in relation to disciplinary action.
- After a formal workplace investigation involving assault and sexual harassment, Worklogic worked with the HR managers to manage the wellbeing of those involved, provide coaching for related line managers, and formulate options for the organisation in dealing with the accused employee.
No matter what issue is troubling you in the workplace, you can rely on Worklogic for wise, practical HR advice.
Worklogic’s combination of professionalism and values make them a compelling and trusted service provider. We have engaged Worklogic for policy development, training and mediation and on all occasions have found them highly effective in achieving a sustainable outcome for Justice Connect and our staff.
Fiona MacLeay
CEO
Justice Connect
My team recently had the pleasure of participating in an exceptional Workplace Investigation Training program with Worklogic. Jason’s expertise and wealth of experience was obvious. His deep knowledge of workplace dynamics, legal considerations, and investigative techniques created a learning environment that was both engaging and enlightening.
Dane Bates
Head of Industrial Relations and People Operations
Laing O'Rourke Australia
Worklogic helps Australian employers promote positive workplace behaviour and resolve conflict and complaints fairly and respectfully.
Mathias Hermansen
Director, Corporate Innovation
Verisure
The Worklogic team were respectful, thorough and generous with their time and guidance. I would highly recommend their services, particularly where there is a heightened need for a trusted, independent view. Clear communications and willingness to field a large number of questions from team members contributed to reaching a fulsome outcome at such a challenging time.
Leanne Lawrence
CEO
Arts Centre Melbourne
I engaged with Worklogic to provide confidential and professional coaching to a senior staff member. They were approachable, professional and accountable. The staff member reported that they felt they had developed and matured in a supported and structured way that was person centred and appropriate for where they were at.
Chloe Keogh
Executive Director of Clinical Care & System Improvement
Swan Hill District Health
The training that Worklogic ran for us on Professional Conduct was informative and engaging. The consultant was very knowledgeable and the team were extremely easy to work with when making arrangements.
Lex Cran
Head of People, Culture & Capability
Australian Grand Prix Corporation
Worklogic are very professional to deal with and their reports are drafted very concisely and clear. I was very pleased with the Worklogic investigation and would highly recommend them.
Tony Barr
Aruma Services
From my first contact with Worklogic I was impressed by their responsiveness and professionalism. They were patient and empathetic in a difficult situation. If I needed this service again, I wouldn’t hesitate to engage Worklogic.
Sue Rolland
Deakin Uni Student Association
Workplace Services & Support
Impartial and robust investigations into workplace complaints and allegations of misconduct, conducted by our respected investigators. Learn how we can help
Independent, effective mediations to resolve workplace disputes and issues, conducted by our experienced, accredited workplace mediators. Learn how we can help
Insightful, actionable workplace reviews into problematic, dysfunctional or unethical teams and workplaces, and of critical incidents. Learn how we can help
Compliant, robust and effective HR and employment policies and codes of conduct that set the standard for acceptable workplace behaviour and minimise risk. Learn how we can help
Create meaningful organisational values to inspire your people and underpin organisational decision-making and behaviours. Learn how we can help
Astute and practical advice to help leaders create positive, healthy workplaces and to provide sound support during times of change and conflict. Learn how we can help
Developing a Consequence Management Framework for your organisation solves this age old issue by implementing world’s best practice. Learn how we can help
