Masterclass- Investigative Interviewing
Whether you need to conduct interviews in an in-house workplace investigation, or an important conversation with an employee, knowing how to elicit the most reliable information through investigative interviewing, and how to record the information gathered, is crucial.
COST
Our standard in-house training half day rate applies to run this course at your premises for up to 20 people. Please note, depending on your requirements and location, additional charges may also apply.
Topics covered
PART A – Recording Information during Interviews
- Typed, handwritten or audio recording?
- How to take good notes
- Issues that arise during interviews
- Practical exercises in effective note-taking
- Record keeping, retention and regulation
PART B – Investigative Interview Techniques
- Why investigative interviewing is so important
- Barriers to communication
- Memory and how it works
- What is a conversation?
- What is telling?
- What is listening?
- Types of witnesses
- Interview planning
- Interview conduct – process and appropriate questioning techniques
- Dealing with poor behaviour
Suitability
This course is designed for:
- Managers
- Team leaders and supervisors
- HR teams
Durations
Half day or Part A and Part B offered as separate modules of 1 ½ hours each.
“Grevis’ presentation at the ACC Australia National Conference was phenomenal. Grevis spoke about a really important topic – toxic work environments and how to proactively deal with the dysfunctions that cause the toxicity to arise. Grevis has a fun and entertaining presentation style which was really great paired with the serious and important content he presented.”
Theo Kapodistrias
- Lawyer, University of Tasmania
Chat with authors
Worklogic has put together a series of audio chats with the authors, discussing hot topics covered in the book including digital evidence, investigating senior employees, #Metoo and trauma-informed practice and the obligations for employers to investigate allegations of bullying.
