Conversations that Matter
Giving honest feedback in a respectful way
Build your muscle for having difficult conversations with
training that will help you understand your staff and prepare for tricky conversations.
Learn to talk with your employees about their performance
and career development while setting agreed goals.
Taking the emotions out of having a difficult conversation improves communication and performance and enhances transparency.
Our standard in-house training half day rate applies to run this course at your premises for up to 20 people. Please note, depending on your requirements and location, additional charges may also apply.
Topics covered
- How and why to have constructive conversations
- Navigating roadblocks to difficult conversations
- The importance of self-awareness
- Planning conversations that matter
- Seven essentials of a good performance discussion
- The principles of providing feedback
- How to address issues and risks
Suitability
If you have colleagues, this course is for you. Managers, business leaders and HR professionals will benefit, along the members of the teams they lead. Conversations that Matter will give you an understanding of how to communicate better, even in a sticky situation.
- Managers
- Team leaders and supervisors
- HR teams
Durations
2 hours – 3.5 hours
Theo Kapodistrias
Chat with authors
Worklogic has put together a series of audio chats with the authors, discussing hot topics covered in the book including digital evidence, investigating senior employees, #Metoo and trauma-informed practice and the obligations for employers to investigate allegations of bullying.
