Workplace Reviews
Proactive resolution of workplace problems
As an employer, you don’t always have visibility over the extent and causes of workplace problems. Bad behaviour and dysfunction can be hidden within teams, geographic areas, functional groups or chains of command.
Increased turnover, sick leave, absenteeism and poor performance are all signs of dysfunction. Sometimes a critical incident has occurred, involving legal or reputational risks, serious injury or intervention by external regulators.
It can often be very difficult for employers to get full and honest information about the situation. Many employees feel uncomfortable about revealing their concerns directly to you. They may:
- perceive that supervisors and managers are involved, or are subjective or have their own motives,
- worry that another key employee is reticent to speak up, or
- not want to ‘stick their neck out’ or be seen as part of the problem.
If you have a suspicion that something is ‘not quite right’, you don’t have to wait to receive a formal complaint. Trust your instincts, and address the problem before it festers.
This is when conducting an independent workplace review or a faciliated discussion can provide you with invaluable insight and advice.
Independent Workplace Reviews
Worklogic conducts independent workplace reviews of problematic, dysfunctional or unethical workplaces and teams, and of critical incidents. The goal of a workplace review is to explore and understand the situation, and to give practical and strategic advice to resolve the workplace problems. We identify problems, risks and opportunities to improve the morale, efficiency, functioning and ethics of the team.
By conducting an independent workplace review, you can proactively explore the causes and resolution of workplace problems. You don’t have to wait for a specific complaint, resignation, stress leave or a legal claim – you can manage risks before damage and costs are incurred.
Our Approach
Worklogic has conducted numerous independent workplace reviews into dysfunctional teams and workplaces at large and small organisations across Australia.
Our highly experienced consultants conduct an independent, qualitative and quantitative exploration of what is occurring in the workplace. We are skilled at understanding the details and seeing the bigger picture, so we can design the right interventions and recommend strategies to address the issue.
The ultimate goal of a workplace review is to identify practical interventions you can take, to make real improvements.
- We start by understanding your areas of focus. We are commonly asked to explore the employees’ experiences of supervision, organisational purpose, accountability, recognition, teamwork, trust, communication, leadership and culture.
- Our consultants interview your staff (and sometimes selected stakeholders) and give them the opportunity to provide their perspectives and experiences in the workplace. Worklogic is a fully- functioning hybrid workplace and can provide services in person or via video conference. Worklogic is compliant with any current public health orders and is committed to prioritising the health and safety of staff and clients.
- Where relevant, our consultants also review your HR statistics, incident reports and policies.
- The information obtained from this process provides an accurate insight into the employees’ experience of the workplace, and what is stopping them from performing at their best.
- We then provide independent, practical and actionable advice about the steps you can take to improve workplace culture, reduce risk, and improve productivity and compliance.
Worklogic is independent, perceptive and practical. We find out what is really going on, and show you how to address problems, minimise risks and improve everyone’s experience of the workplace.
This is why our clients trust us with this important work.
Frequently Asked Questions
What is a workplace review?
A workplace review is an independent, diagnostic process designed to evaluate team dynamics, uncover operational risks, and identify opportunities to enhance morale, efficiency, and standards. Through confidential, anonymous interviews across leadership, employees, and sometimes stakeholders, the process provides an objective look at what is driving success and what may be undermining performance.
What is the purpose of a workplace review?
The ultimate goal of a workplace review is to identify practical interventions you can take, to make real improvements. While organisations can conduct reviews during periods of high performance to benchmark the systemic drivers of their success, reviews are most critical when it is evident that things are not working well, but the underlying causes remain unclear.
The objective is actionable intelligence: delivering clear, practical interventions that restore team health and build long-term organisational resilience.
When should an organisation consider a workplace review?
Indicators that a team needs attention are typically indicated by:
- A pattern of vague, recurring or low-level complaints or interpersonal friction
- Emerging psychosocial safety risks such as heightened reporting of workplace stressors, use of EAP services or risk reports
- Increased turnover or unplanned leave
- Reduced productivity or responsiveness
- Implementation of major change
- Degrading engagement and/or satisfaction
What is the difference between a workplace review and an investigation?
The fundamental difference lies in their purpose: a workplace investigation typically occurs when specific allegations of misconduct or serious misconduct are made against an individual, and it is necessary to make findings of fact in relation to those specific allegations. A workplace investigation is conducted in a procedurally fair manner, and involves gathering and weighing evidence to make a finding, and may result in disciplinary action.
A workplace review is a forward looking initiative. A workplace review does not make findings of fact and cannot be used for disciplinary purposes. The focus of a review is to gather and synthesise the perceptions and opinions of those in the team, about the systemic factors (rather than individual behaviours) that influence how the team is operating, in order to make recommendations for change.
How long does a workplace review typically take?
The duration of a workplace review is driven by the size of the cohort and complexity of the team structure.
At Worklogic, our wealth of expertise and experience means we can work with you to quickly build and deploy the communication and engagement plan, and then complete the review and deliver the report within an agreed, predictable timeframe.
How much does a workplace review cost?
Review investment correlates directly with the scope of engagement, the number of participants, and the depth of qualitative analysis required.
We will work with you to tailor our methodology to produce robust and practical outcomes.
Can workplace reviews be conducted remotely?
Workplace reviews are well-suited to remote delivery, often improving engagement. Remote reviews offer strategic advantages:
- Enhanced Confidentiality – participants engage from a private, comfortable environment of their choice, removing the visibility and hesitation associated with meeting a reviewer on-site.
- Operational Efficiency – remote scheduling minimises disruption to daily operations, enhances efficiency, and eliminates travel costs.
Does a workplace review produce recommendations?
A good quality workplace review will always result in practical, targeted recommendations that address whatever is not working for the team, and importantly, recommendations that will preserve what is working.
At Worklogic, our combined expertise in workplace culture, leadership and organisational development allows us to provide specific advice that is immediately actionable, and most importantly, works.
Storm from Worklogic conducted a Phase 1 review recently for us related to a time sensitive matter. Storm was very responsive. Storm commenced and completed the investigation without delay; and I was very pleased with the support and assistance Storm provided during the process ensuring all parties were provided an opportunity to outline their concerns and points of view.
Donna Smith
The Worklogic team were respectful, thorough and generous with their time and guidance. I would highly recommend their services, particularly where there is a heightened need for a trusted, independent view. Clear communications and willingness to field a large number of questions from team members contributed to reaching a fulsome outcome at such a challenging time.
Leanne Lawrence
Worklogic helps Australian employers promote positive workplace behaviour and resolve conflict and complaints fairly and respectfully.
Mathias Hermansen
The training that Worklogic ran for us on Professional Conduct was informative and engaging. The consultant was very knowledgeable and the team were extremely easy to work with when making arrangements.
Lex Cran
Worklogic are very professional to deal with and their reports are drafted very concisely and clear. I was very pleased with the Worklogic investigation and would highly recommend them.
Tony Barr
My team recently had the pleasure of participating in an exceptional Workplace Investigation Training program with Worklogic. Jason’s expertise and wealth of experience was obvious. His deep knowledge of workplace dynamics, legal considerations, and investigative techniques created a learning environment that was both engaging and enlightening.
Dane Bates
Worklogic’s combination of professionalism and values make them a compelling and trusted service provider. We have engaged Worklogic for policy development, training and mediation and on all occasions have found them highly effective in achieving a sustainable outcome for Justice Connect and our staff.
Fiona MacLeay
Worklogic recently conducted a workplace investigation for us, and I was thoroughly impressed with the professionalism and industrial relations expertise they brought to the process. Senior Consultant Storm Carnie managed the investigation with exceptional skill, and her approach was methodical, transparent, and highly considerate of all parties. The investigation was conducted with a level of thoroughness and clarity that gave me great confidence in the outcomes. I felt supported throughout, and the process was handled with integrity and respect. I would not hesitate to engage Worklogic again should the need arise.
Brad Armstrong
From my first contact with Worklogic I was impressed by their responsiveness and professionalism. They were patient and empathetic in a difficult situation. If I needed this service again, I wouldn’t hesitate to engage Worklogic.
Sue Rolland
Worklogic's independent workplace review gave our Board what it needed. Jennifer Porter reported directly to the Board. Her report was clear, candid and grounded in what staff told her. Her recommendations were practical and she was responsive to directors' questions. I would recommend Jen from Worklogic to any board wanting an honest and Insightful view with actionable intelligence.
Trent Bartlett
I engaged with Worklogic to provide confidential and professional coaching to a senior staff member. They were approachable, professional and accountable. The staff member reported that they felt they had developed and matured in a supported and structured way that was person centred and appropriate for where they were at.
Chloe Keogh
Workplace Services & Support
