Case Studies in Restorative Practice
This webinar explores how restorative practice works through real workplace case studies, highlighting when and how restorative processes can support meaningful resolution.
Mediation Practice Leader, Melanie Roberts will be joined by Principal Consultant, Jill Murphy and Worklogic Director, Jodie Fox to discuss their experiences working in the Restorative space.
In this webinar we will explore
• Real workplace case studies where restorative processes were used to address harm and repair relationships
• When restorative approaches may be appropriate as an alternative to mediation or a workplace investigation
• How restorative processes can restore trust and rebuild work relationships following an investigation.
Mediation Practice Leader, Melanie Roberts will be joined by Principal Consultant, Jill Murphy and Worklogic Director, Jodie Fox to discuss their experiences working in the Restorative space.
Key Topics Covered
• What restorative practices are and how they differ from traditional grievance processes, focusing on repairing harm rather than assigning fault
• Real workplace case studies demonstrating how restorative processes address conflict, acknowledge impact, and rebuild trust
• When restorative approaches are appropriate, including as an initial response to complaints, team concerns, or an alternative to formal mediation and investigation
• Restoring working relationships after an investigation through structured processes that repair harm and re-establish trust
• Building psychological safety and inclusion by creating respectful spaces for active listening, empathy, and addressing cultural misunderstandings or unconscious bias
• Identifying systemic organisational issues, such as unclear policies, workload pressures, and communication breakdowns, that contribute to workplace conflict
Additional Resources
FAQs
Who is this video for?
- HR professionals, people managers, workplace investigators, and anyone responsible for managing interpersonal conflict in organisations.
- Those seeking to implement early intervention strategies and develop more nuanced approaches to workplace dispute resolution.
- Mediators and conflict coaches will gain insights into best practices for restorative processes.
- Senior leaders will understand how to create cultures that proactively address conflict.
- Employee relations specialists, union representatives, and workplace consultants who want to expand their toolkit beyond traditional investigation approaches and learn when mediation can be most effectively deployed.